LEGAL NOTICE

In compliance with the duty to provide information established in Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), we hereby provide the following information:

1. IDENTIFICATION DETAILS

• Website owner: ALORA GESTION HOTELERA, S.L. (hereinafter, “Alora Hoteles” or the “Owner”).
• Tax Identification Number (NIF): B72397680
• Registered office: C/ Arte 21, 3º C, 28033 – Madrid (Madrid), Spain.
• Registration details: Registered with the Madrid Commercial Registry, Volume 44062, folio 40, section 8, sheet number 777198, entry 1.

ALORA GESTION HOTELERA, S.L. operates this website (www.alorahoteles.com) as a centralised booking and marketing platform for the group’s establishments, including those managed by:

• SERVAL APARTAMENTOS TURISTICOS, S.L. (B10595205)
• APARTAMENTOS MERIDA BLISS, S.L. (B13733035)

2. TERMS OF USE

Access to and/or use of this website confers the status of USER, who, by accessing and/or using the website, accepts the General Terms of Use set out herein.

The USER assumes responsibility for the use of the website. This responsibility extends to any registration that may be required to access certain services or content, such as the booking engine.

The USER undertakes to make appropriate use of the content and services offered by Alora Hoteles through its website and, by way of example but not limitation, agrees not to use them to:

• Engage in unlawful or illegal activities or activities contrary to good faith and public order.
• Disseminate racist or xenophobic content or propaganda, illegal pornographic material, content promoting terrorism, or content that violates human rights.
• Cause damage to the physical or logical systems of Alora Hoteles, its suppliers or third parties.
• Use communication channels (such as the chatbot or WhatsApp) to send spam, offensive messages or unnecessary confidential information.

3. INTELLECTUAL AND INDUSTRIAL PROPERTY

The texts, images, logos, sounds, animations, software and all other content included on this website are the exclusive property of ALORA GESTION HOTELERA, S.L., its group companies or their respective licensors.

Any act of transmission, distribution, assignment, reproduction, storage or public communication, whether in whole or in part, requires the express prior written consent of ALORA GESTION HOTELERA, S.L.

4. DISCLAIMER OF WARRANTIES AND LIABILITY

Within the limits established by law, ALORA GESTION HOTELERA, S.L. accepts no liability arising from any lack of truthfulness, completeness, updating or accuracy of the data or information contained on its web pages.

Under no circumstances shall the Owner be liable for damages of any kind that may arise from, including but not limited to, errors or omissions in the content, unavailability of the website, or the transmission of viruses, malicious software or harmful content, despite having adopted all necessary technological measures to prevent such occurrences.

The website may contain links to third-party websites (for example, payment gateways or social media platforms). As the Owner cannot control the content introduced by third parties on their websites, it accepts no liability whatsoever for such content.

5. DATA PROTECTION

In order to access some of the services offered by Alora Hoteles through the website (such as bookings, the contact form or chatbot), you may be required to provide certain personal data.

The processing of such data is governed by our Privacy Policy, which strictly complies with the General Data Protection Regulation (GDPR) and the applicable Spanish data protection legislation (LOPDGDD).

6. MODIFICATIONS

ALORA GESTION HOTELERA, S.L. reserves the right to make, without prior notice, any modifications it deems appropriate to its website, including changing, removing or adding content and services provided through the website, as well as modifying the way in which such content and services are presented or located on the website.

7. APPLICABLE LAW AND JURISDICTION

The relationship between ALORA GESTION HOTELERA, S.L. and the USER shall be governed by applicable Spanish law. Any dispute shall be submitted to the Courts and Tribunals of the city of Madrid, unless applicable law mandatorily provides for a different jurisdiction, particularly in the case of consumers and users.